Vehicle Gate and Pool Access Information

Q: How do I request a new gate access device, entry code, call box listing or pool key (if applicable)?  

A:  Please click HERE to complete a request for Vehicle Gate and/or Pool access.

Q:  How do my guests and visitors enter the community? 

A:  Guests are encouraged to use the call box for access.   

1. Your guest will arrive at the call box, scroll through to find your name, then will press a number shown next to your name.    
2. The call box will ring up to your phone.  
3. You will have one minute of talk time to determine who is at the gate.  
4. To let them in, press “9” on your phone to open the gate.

Q: How do I pay for my access device(s)? 

A. Any charges will be billed to your HOA account. Click HERE to pay for any applicable charges.  

NOTE:  Charges will not be reflected on your account until your request has been processed and finalized.

Q: My access device is no longer working.  What do I do? 

A: Please contact SMRLmanager@goodwintx.com if your device is no longer working.